FairCrown Privacy Policy

At Fair Crown, we take your privacy seriously and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, store, and protect your data when you visit faircrown.com, register an account, or use any of our gaming services. By accessing our platform, you agree to the practices described in this policy.

Information We Collect

When you create an account with FairCrown, we collect several categories of information to verify your identity, process transactions, and provide you with a personalized gaming experience. We gather this information directly from you and automatically through your interactions with our platform.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address
• We record financial information, including deposit and withdrawal history, payment method details, and transaction amounts
• We track your gaming activity, including games played, wagers placed, and session duration to improve our services
• We log technical data such as your IP address, browser type, device information, and login timestamps whenever you use FairCrown casino login
• We store communication records when you contact our support team or respond to promotional offers

Because we are required to comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations, we may request additional identity verification documents such as a government-issued ID, proof of address, or proof of payment method before processing withdrawals. Our KYC process ensures fair and secure operation of our platform for all users of Fair Crown casino.

How We Use Your Information

We use the personal data we collect for legitimate business purposes related to operating FairCrown Casino. Our primary goals are to provide a secure, fair, and enjoyable gaming environment while meeting our legal and regulatory obligations under our Tobique license.

• We use your data to verify your identity and age, confirming you meet our minimum age requirement of 18 years
• We process your information to manage deposits, withdrawals, and bonus eligibility, including any faircrown no deposit bonus or faircrown bonus code you redeem
• We analyze your gaming patterns to detect problem gambling behavior and offer responsible gaming tools
• We send you promotional communications about our welcome pack, free spins, and cashback offers, unless you opt out
• We use your data to prevent fraud, money laundering, and unauthorized account access

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, keep you logged in, and understand how you interact with FairCrown. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services, including access via our FairCrown app.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who assist us in operating Fair Crown Casino, subject to strict confidentiality agreements.

• We share data with payment processors such as Visa, Mastercard, Skrill, Neteller, and cryptocurrency providers to complete transactions
• We disclose information to regulatory authorities and licensing bodies when required by law
• We work with identity verification providers to complete our KYC and AML procedures
• We may share data with fraud prevention and security service providers to protect our platform
• We may disclose information if required by a court order, subpoena, or other legal process

Data Security

We implement industry-standard security measures to protect your personal and financial information. Our security infrastructure includes 128-bit SSL encryption and PGP protocols to safeguard data transmitted between your device and our servers. We also maintain RNG-certified games and strict internal controls to ensure the integrity of every transaction processed through FairCrown.

While we take extensive precautions to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords and keep your login credentials confidential when accessing your FairCrown login.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Once we no longer need your data for these purposes, we securely delete or anonymize it in accordance with our internal data retention procedures.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honoring these rights whenever applicable to your use of Fair Crown.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You can request that we delete your personal data, subject to our legal retention obligations
• You may object to certain types of data processing, including marketing communications
• You can request a copy of your data in a portable format

To exercise any of these rights, please contact our support team through the channels listed below.

Responsible Gaming and Data Protection

We recognize the importance of protecting vulnerable individuals. Our responsible gaming tools, including deposit limits, reality checks, and self-exclusion options, are supported by the personal data we collect to help identify and assist players who may be at risk of gambling-related harm.

Third-Party Links

Our website may contain links to third-party sites, including software providers and payment processors. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before submitting any personal information.

Children's Privacy

Our services are strictly intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account with FairCrown, we will take immediate steps to close the account and delete associated data.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our website or by email. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Us

If you have questions about this privacy policy or how we handle your personal data, please contact our support team, available 24/7 in English. We are here to address your concerns and ensure your experience with FairCrown remains safe and transparent.